Privacy Policy

Privacy Policy – Handmade Palestine

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from handmadepalestine.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit www.allaboutcookies.org.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (for example, credit card numbers processed through our payment provider), email address, and phone number. We refer to this information as “Order Information”.

We may also receive information about you from our email or marketing tools (for example, when you sign up to our newsletter) and from social media platforms when you interact with our content there.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information, as well as any other information that can reasonably identify you.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you
Screen orders for potential risk or fraud
Provide you with information or marketing relating to our products or services, when this is in line with the preferences you have shared with us

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site. For example, we use this information to generate analytics about how our customers browse and interact with the Site, and to assess the performance of our campaigns and content.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information:

To comply with applicable laws and regulations
To respond to a subpoena, search warrant, or other lawful request for information we receive
To protect our rights or the safety of our community and partners

We do not sell your Personal Information.

Behavioural Advertising

As described above, we use your Personal Information to provide you with marketing communications and, in some cases, targeted advertisements we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal:

http://optout.aboutads.info/.

You can also opt out of receiving marketing emails from us at any time by using the unsubscribe link in those emails or by contacting us directly.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident (including residents of the UK and EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information, or until we no longer need it for the purposes described in this Policy and any legal or accounting requirements.

Minors

The Site is not intended for individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us so we can delete it.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us (Privacy)

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@handmadepalestine.com or by mail using the details below:

Handmade Palestine

[Re: Privacy Compliance Officer]

630 Northeast Killingsworth Street, #11435, Portland Oregon 97211, United States